I did not wish to renew my membership but I forgot to cancel auto-renewal and now my credit card is already charged. Can you issue a refund and cancel my account?
We will issue a refund if you are not interested in continuing your membership for which your credit card was automatically charged.
Please note that we will send you a reminder email one month before your membership expires, regardless of the status of your auto-renewal. You can contact our support team for the same here.