What is your refund policy?
fundsforNGOs Premium has a 7-day Money Back Guarantee Policy. In this Policy, members can request a refund within 7 days after signing up for the membership if they are not satisfied with the service.
We also issue refunds against unwanted renewals. Members, who feel that they do not wish to continue with the membership but have been billed for the subsequent year, can request a refund within 7 days of renewal.
To request refunds, please contact us.
fundsforNGOs can also issue refunds under the following conditions:
- Unauthorized payment made from a third party account without the knowledge of the account holder.
- If a customer duplicates a payment for a single product.
However, please note that only members who make online payment are eligible for a refund. It is not possible for us to issue a refund for those members who pay us via International Bank Transfer because of high transaction costs.