I did not wish to renew my membership but I forgot to cancel auto-renewal and now my credit card is already charged. Can you issue a refund and cancel my account?

We will issue a refund back to your credit card within 15 days if you are not interested in continuing your membership and if your credit card was charged automatically.

Please note that we inform all members about upcoming renewal dates and the automatic charge on their credit card by sending timely email reminders.

Please contact our support team here and we will issue a refund for auto-renewal and cancel your account.

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